campaign-id login on my iPad does not work...

ELF

Generator Sage
Staff member
CL Add-on Dev
#3
Have you entered your email address to the login screen and clicked ”Lost your password?” here:
https://campaign-logger.com/#/logs

Now if I only knew how to set my password to something else after I have received it in a plaintext email...
 

Hannu

Mythras Guru
CL Add-on Dev
#4
the problem is this. Campaign-community.com says to me when logging in from the iPad. Use Campaign-id. When using that campaign-id it asks for username and password. I cannot remember the password. There is no way in the campaign-community.com login to ask for lost password. As a sidetone: the password that is stored on apple keychain does not seem to work there...

On my Mac I am happily logged in.

What I would like it to be:

1. have a lost your password button on the campaign-community login
2. be able to change the password manually
3. have the apple saved password to work
4. have guidance in the ui how the campaign-id works
5. have guidance how to change my password with current implementation so it changes on the campaign-community.com

It looks like these are separate things or can be addressed separately. First step would be number 5. the rest can be addressed separately. If you address 1 - you do not need to address 5. If you address 5 you have time to address the others...
 

JochenL

CL Byte Sprite
Staff member
CL Add-on Dev
#5
The password is the same as used for Campaign Logger.

That said, you are right. I will log the listed points on my work book.
 

Hannu

Mythras Guru
CL Add-on Dev
#6
hmmm. changed my password in campaign logger using the change password functionality in the settings.

Tried it on the campaign identity. That password does not work.

Frustrating.

So cannot enter the new UI for example... Have access to campaign logger UI but not the generator new ui.
 

JochenL

CL Byte Sprite
Staff member
CL Add-on Dev
#8
Your credentials with CL are the same as with CID. Sorry for the complication. We are working on an easier solution.
 

Hannu

Mythras Guru
CL Add-on Dev
#9
hmmm. Something is wrong now or I do not understand something.

I tried changing my password using the campaign loggers tool icon and there change the password.

The password change went ok. (several hours ago).

I tried using that password (that is now supposed to be campaign loggers password) with campaign id.

That password does not work?

So either -
1) change password mechanism in the campaign logger settings is broken and does not change the password
2) campaign identity does not receive the password (there is a delay somewhere of several hours or queue is stuck)
3) campaign identity login does not accept the password (is stuck somehow)
4) or I type the password very multiple times wrong...

Hmmm... All of them are possible

What can be done so I can get password working in campaign identity. Is there some kind of password reset or some reboot of service or... I can continue typing the password as well but it does not seem to help...

:-(
 
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